Terms of Use: Disputes First, Then the Rules of Using This Lizaro Casino Guide
By using these pages you accept the terms below. They cover the independent information site about Lizaro Casino for readers in the United Kingdom. They do not cover the casino itself, whose own rules bind a player once an account is opened.
If you disagree with something on this site
A disagreement about what a page says goes first to [email protected]. Say which page and which sentence or figure is in question, and what you believe is correct. A figure that has been misread, for example a €2,000 target that should be €2,500 for a given deposit, is corrected on the page once the editors have checked it against the conditions Lizaro publishes.
If the answer does not settle the matter, the reader can ask for the exchange to be looked at again. If a reader and the site disagree about a limit, such as Level 1 payouts of €500 a day and €7,000 a month, the published figure decides the outcome and the page changes if it was wrong. A complaint about the handling of personal data follows the privacy notice and can go to the Information Commissioner’s Office (https://ico.org.uk, 0303 123 1113) at any point.
A dispute with Lizaro is not a dispute with us
The site does not run the casino and cannot settle an account matter. A withheld payment, a closed account, a bonus that was not credited or a delay behind a document request is a matter between the player and Lizaro, and the casino’s live chat, open 24/7, is where that conversation starts. Lizaro’s rules say that documents are due within 30 days of a request and that verification usually takes about 10 days after a complete submission; those are the casino’s terms, and nothing here amends them.
Who may use the site
The pages are meant for adults. The minimum gambling age in Great Britain is 18, and Lizaro accepts customers over 18 only; a person under 18 should not use the site to arrange gambling. Using the site is free and does not create an account, a customer relationship or an obligation to play.
What the site gives and what it does not promise
The site explains published conditions: the welcome package of 350% up to €16,000 (about £13,562) with 350 free spins, wagering of x20 on deposit plus bonus, a 10-day period for each casino bonus, the €100 (about £84.76) stake cap while a bonus is active, and withdrawal limits that rise from €500 (about £423.82) a day at Level 1 to €1,500 (about £1,271.45) at Level 5.
The two charges Lizaro names are part of the same set: a commission of 10% (15% for card or bank-transfer deposits) that can apply when wagering stays below the deposit, and a monthly fee of €5 (about £4.24) after 180 days without a login. The worked examples, such as a €200 deposit leading to a target of €8,000 (about £6,781), are arithmetic and not forecasts. No page promises winnings, a bonus, a payout date or the outcome of a document check, and nothing on the site is advice to deposit.
Time-out and self-exclusion are requests to Lizaro, not to us
A message to this site is not a request to Lizaro. A time-out is arranged through Lizaro’s support team, and self-exclusion is requested by e-mail to that team, after which the account is closed as soon as practicable. A reader who writes to us about either is pointed to Lizaro and to GamCare, and the account stays as it is until Lizaro acts on a request made to it. We cannot arrange either one, and we do not keep a record of who has asked Lizaro for one.
Nothing in these terms stops a reader from using a time-out or self-exclusion at any moment, and nothing here treats a pause as a breach of any condition of using this site.
What readers may send us
Readers may send questions, corrections and comments about the pages. Identity documents, proof of address, card numbers and account passwords must not be sent to us, because the site has no use for them and Lizaro asks for its own documents itself. Abusive or unlawful messages may be deleted without a reply.
Use of the content
The text, tables and calculations are the property of the site’s editors. A reader may quote a short passage with a clear link back to the page it came from, and may print a page for personal use. Copying whole pages, reproducing the tables elsewhere or presenting the calculations as another site’s own work is not allowed.
Links to other sites
The pages link to Lizaro and to help services such as GamCare. A link is a route, not an endorsement of what the destination publishes, and the terms and privacy rules of the destination apply from the moment a reader arrives. We are not responsible for what a linked site publishes or changes.
Limits of responsibility
The site is provided as information. We do not accept responsibility for a loss that results from acting on it, including a loss at the casino, to the extent the law allows this. Nothing in these terms limits responsibility that cannot be limited by law, such as liability for fraud or for death or personal injury caused by negligence.
Changes and ending use
These terms can change, and the version on this page is the current one. A change that alters the meaning of a figure is made on the page where the figure appears. A reader who disagrees with a change should stop using the site. We may remove or alter a page at any time, and may refuse to answer messages that are abusive.
Where to turn if play stops being fun
Gambling can be addictive. If a session is getting out of hand, the National Gambling Helpline run by GamCare is on 0808 8020 133, free and open 24 hours (in Wales, 0808 2819 265).